At a Glance
Booking confirmations automatically acknowledge an appointment the moment it is made, by email and SMS, reassuring the client and reducing errors. ClinicSoftware.com sends instant confirmations with all the details and a reschedule link, so clients know their booking is secured.
What is a booking confirmation?
A booking confirmation is the automatic message sent as soon as an appointment is booked, confirming the time, treatment and location. It reassures the client and catches mistakes early. ClinicSoftware.com sends it instantly by email and SMS.
How do confirmations reduce no-shows and errors?
An immediate confirmation lets clients spot a wrong time straight away and adds the appointment to their plans, which reduces both errors and no-shows. It also sets up the later reminder sequence.
Can confirmations include a reschedule link?
Yes. ClinicSoftware.com confirmations include one-tap confirm and reschedule links, so if the time does not suit, the client can adjust it immediately rather than not turning up.
Key Numbers at a Glance
| Metric | Value |
|---|
| Enviado | Instantly on booking |
| Canais | Email and SMS |
| Includes | Details and reschedule link |
Frequently Asked Questions
What is a booking confirmation?
An automatic message sent when an appointment is booked, confirming time, treatment and location. ClinicSoftware.com sends it instantly by email and SMS.
Do confirmations reduce no-shows?
Yes. An immediate confirmation lets clients catch a wrong time and plan around the appointment, reducing errors and no-shows.
Can clients reschedule from a confirmation?
Yes. ClinicSoftware.com confirmations include one-tap confirm and reschedule links.
Are confirmations automatic?
Yes. They send instantly for both online and staff-made bookings, with no manual step.
How It Works in ClinicSoftware
01
Enable instant confirmations for online and staff bookings
02
Include treatment, time and location details
03
Add confirm and reschedule links
04
Follow up with the reminder sequence
O módulo Confirmações monitoriza quais os clientes que confirmaram as suas próximas consultas. Veja de imediato quais as reservas confirmadas, quais não estão confirmadas e quais não responderam a um lembrete. Faça um acompanhamento com uma chamada pessoal para consultas de alto valor ou longas para proteger as receitas.
Como Funciona
01
Navegue para Diário → Vista de Confirmações para ver a lista completa de estados de confirmação
02
Filtrar por intervalo de datas para ver as consultas não confirmadas de amanhã
03
Enviar um SMS ou e-mail de acompanhamento com um clique para qualquer cliente não confirmado
04
Marque as consultas como confirmadas manualmente após uma chamada telefónica
Características Principais
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Painel de Estado de Confirmações
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Filtrar por Data
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SMS de Acompanhamento com Um Clique
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Email de Acompanhamento com Um Clique
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Marca de Confirmação Manual
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Links de Confirmação Automática
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Alerta Não Confirmado
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Relatório de Taxa de Confirmação
Dicas Profissionais
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Ligar a todas as marcações de alto valor não confirmadas na manhã anterior para proteger as receitas
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Definir mensagens automáticas de pedido de confirmação 48 e 24 horas antes de cada consulta
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Acompanhe a sua taxa de confirmação mensalmente — uma taxa baixa indica problemas com as definições de lembretes
